Frequently Asked Questions
Everything you need to know about our high-performance lighting solutions.
What makes Black Oak LED lights different from competitors?
Our lights utilize top-tier Osram and Cree LEDs, combined with IP69K rated housing and torture-tested durability to ensure they withstand the harshest off-road and marine environments.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard shipping within the continental U.S. typically takes 3-5 business days depending on your location.
Do your products come with a warranty?
Yes, we stand behind our quality with a Limited Lifetime Warranty on our LED light bars and pods, covering any defects in materials or workmanship.
Are the mounting brackets included with the light bars?
Yes, all of our light bars and pods include universal mounting brackets and the necessary hardware to get you started on your installation.
What is your return policy?
We offer a 30-day return policy for items in new, uninstalled condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Are these lights waterproof?
Absolutely. Our products carry an IP69K rating, which is the highest waterproof rating available, meaning they are protected against high-pressure water jets and total immersion.